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  • Wind chimes
    • Willow - $129
    • Rani - $139
    • Orleans - $169
    • Concerto - $169
    • Malay - $239
    • Mikado - $239
    • Cathedral - $239
    • Celestial - $329
    • Abbey 3 - $329
    • Bo Bells - $379
    • Abbey 6 - $429
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Windsong Chimes
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Windsong Chimes
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  • Wind chimes
    • Willow - $129
    • Rani - $139
    • Orleans - $169
    • Concerto - $169
    • Malay - $239
    • Mikado - $239
    • Cathedral - $239
    • Celestial - $329
    • Abbey 3 - $329
    • Bo Bells - $379
    • Abbey 6 - $429
    • -------------
    • Browse by sound
    • Engraving
    • Refurbishing
    • Accessories
  • Engraving
    • Engraving service
    • Design your own
    • Memorial and sympathy gifts
    • Wedding anniversary gifts
    • Pet memorials
  • About
    • Contact us
    • Our Quality
    • Customer reviews
    • Refurbishing
    • FAQs
  • Home
  • Terms and Conditions

Terms and Conditions

Privacy Policy

Windsong Chimes solely owns the limited information collected on this site. We will not sell or share this information with anyone else without prior consultation and approval.

We only collect information from our Contact Form and Email - we will collect your email address (in order to reply to you) and the other information which is left at your discretion.

If you order engraving, we may use it as an example on this wesite, please advise us if you would we didn't.

Visitors IP addresses are collected automatically by this site. We will use the information to improve the site's usability. IP addresses are not linked to personal information. This information will be used solely by Windsong Chime. If you have any questions about the security of this web site, please contact us.

Return and Refund Policy

Exchanges and Returns

We are happy to exchange or refund any products up to 30 days from their invoice date, provided we are informed of your intention prior to their return, and they are received in their original condition. Please email us to notify us of your intentions. In the case of an exchange, an invoice or credit note will be forwarded to you in the event of any under or overpayment, and will include the cost of subsequent postage and handling. In the case of a returned product, provided all the above criteria are met, the value will be refunded less the cost of the initial postage and handling.

Faulty Goods

In the unlikely event of receiving a faulty product, please contact us first to explain the problem. You may then be asked to return the product to us, and a full refund will be offered including the cost of your own return postage. We do not offer refunds however, when the products have clearly been damaged through blatant misuse. You may opt to exchange the product rather than receive a refund, and Windsong Chimes will cover the cost of subsequent postage and handling.

Windsong Chimes

Windsong Chimes

  • About Us
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Support

  • How to choose a wind chime
  • Caring for your wind chime
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  • Australia wide delivery
  • FAQs

Personalised gifts

Personalised gifts

  • Memorial/sympathy gift
  • Gifts for a loved one
  • Design your own
  • Pet Memorials
  • House warming gift
Terms & conditions
Copyright © 2022 Windsong Chimes

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Windsong Chimes’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Windsong Chimes’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/27 Lysaght St, Coolum Beach, Qld 4573. Our ABN is 43 633 238 972. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy