Windsong wind chimes are proudly handcrafted here in Australia, near Eumundi on Queensland's Sunshine Coast.
We are happy to post your order to a third party, simply choose a shipping address at checkout. We do not include any invoicing in the packaging, your invoice is emailed to you.
Online orders are despatched two to three times a week, unless you select express post. Express Post usually gets to most capital cities the next day, Perth more like two to three days.
Yes - your postage will be calculated at the checkout, plus you get the GST removed too - approx. 10% discount.
Note - Sending to United Kingdom. The UK may charge VAT on gifts over £39, and Customs duty on orders over £135 - if you use your email address with your order, the tax bill should be emailed to you rather than the recipient. More details available on UK Gov. website.
The full range of wind chimes are usually immediately available, but at peak periods demand sometimes exceeds our rate of production, and we can run out of certain colours. If you order item that is out of stock (because we forgot to update the website!) we will call you and let you know.
We believe our wind chimes will certainly last your lifetime and can even be enjoyed by future generations. See our how to care for your wind chime page.
Depending on your local climate and the hanging conditions, the cord on the wind chimes may show signs of deterioration from about 12 years onwards but can last up to 20 years if hung under cover. We are happy to rejuvenate your wind chime - see details of our wind chime refurbishment service.
If you can't find the information you're looking for, please contact us or call us on 07 5400 8826.