Where are they made?Today, Windsong wind chimes are proudly handcrafted in Australia, on Queensland's Sunshine Coast. Established in 1985, in days gone by we were in Mooroopna, Victoria, and then Bellingen, NSW.
Our chimes are often bought as gifts and we regularly ship them to a different address. Simply choose a different shipping address when you checkout. We do not include an invoice with the chime, your invoice is emailed to you.
Online orders are despatched two to three times a week, unless you select express post. Express Post usually gets to most capital cities the next day, Perth more like two to three days.
If we are engraving your chime, we still try to get it done and shipped the same day, if not then by the next business day.
Yes - your postage will be calculated at the checkout, plus you get the GST removed too - approx. 10% discount.
Note - Sending to United Kingdom. The UK may charge VAT on gifts over £39, and Customs duty on orders over £135 - if you use your email address with your order, the tax bill should be emailed to you rather than the recipient. More details available on UK Gov. website.
The full range of wind chimes are usually immediately available, but at peak periods demand sometimes exceeds our rate of production, and we can run out of certain colours. If you order a chime that is out of stock (because we forgot to update the website!) we will call you and let you know.
We believe our wind chimes will certainly last your lifetime and can even be enjoyed by future generations. See our how to care for your wind chime page.
Depending on your local climate and the hanging conditions, the cord on the wind chimes may show signs of bleaching from the sun but can easily last up to 30 years when hung under cover. We regularly refurbish the very old chimes from the 80s - see details of our wind chime refurbishment service.
If you can't find the information you're looking for, please contact us or call us on 07 5233 6405.
